1. Nature of Our Services

Prayal Immigration Services is an independent immigration consultancy providing:

• General immigration guidance
• Procedural and documentation assistance
• Informational support related to visa and immigration processes

We are not a law firm, do not provide legal advice, and do not guarantee immigration outcomes. Submission of personal data through this website does not create a legal, attorney–client, or guaranteed service relationship.

2. Personal Data We Collect

We may collect personal data that you voluntarily provide, including but not limited to:

2.1 Identity & Contact Information

• Full name
• Email and physical address
• Phone / WhatsApp number
• Online / Social media details

2.2 Immigration-Related Information

• Country of interest
• Visa category
• Travel history
• Education, employment details (if voluntarily shared)
• Enquiry, feedback, or consultation details
• Financial data (if any)
• Family/dependents information
• Miscellaneous immigration related information and documentation

2.3 Technical & Usage Data

• IP address (anonymized where possible)
• Browser type and device information
• Pages visited and interaction data (via analytics tools)

We do not intentionally collect sensitive personal data unless explicitly provided by you for consultation purposes.

3. Purpose & Lawful Use of Data

Personal data is collected and processed strictly for the following purposes:

• Responding to enquiries and requests
• Providing consultation, immigration related guidance, service-related communication
• Process and facilitate your visa application
• Scheduling appointments or follow-ups
• Improving website performance, usability, and content
• Internal training, quality control, and record-keeping
• Compliance with legal or regulatory obligations

We do not use your data for automated decision-making or profiling.

4. Consent & Legal Basis

By accessing our website or submitting your information, you voluntarily consent to the collection and use of your personal data for the purposes stated in this policy.

• Free – no forced submission
• Informed – clearly stated purpose
• Specific – limited to stated uses
• Revocable – can be withdrawn at any time

Withdrawal of consent may affect our ability to continue communication or services.

5. Data Sharing & Third Parties

• Authorized internal staff
• Visa processing authorities
• Trusted technology or communication service providers
• Government or regulatory authorities, if legally required

All third parties are required to follow confidentiality and data-protection obligations.

6. International Data Transfers

In limited cases, data may be processed using cloud or technology services with servers located outside India.

7. Data Retention

Personal data is retained:

• Only for as long as necessary to fulfil stated purposes
• Or as required under applicable laws

Once no longer required, data is securely deleted or anonymized.

8. Data Security Measures

We implement reasonable administrative, technical, and organizational safeguards, including:

• Restricted access controls
• Secure storage systems
• Regular monitoring and updates

While we take strong precautions, no online system can be guaranteed to be 100% secure.

9. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve functionality
• Analyse website usage
• Enhance user experience

Cookies do not collect personally identifiable data unless you voluntarily submit it. You may control cookies via your browser settings. Use of cookies is governed by our Cookie Policy, which forms part of our Terms & Conditions.

10. Your Rights as a Data Principal

Subject to applicable law, you may:

• Request access to your personal data
• Request correction or updates
• Request deletion of data
• Withdraw consent

Requests can be made using the contact details below.

11. External Links

Our website may include links to third-party websites for reference. We are not responsible for their privacy practices and recommend reviewing their policies separately.

12. Children’s Privacy

Our services and website are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. Policy Updates

Prayal Immigration reserves the right to modify, amend, or update this Privacy Policy at its sole discretion at any time, without prior notice, and such changes shall be effective immediately upon publication on the Website.

14. Jurisdiction & Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Courts of India shall have exclusive jurisdiction.

15. Contact Details & Grievance Redressal (DPDP Act, 2023)

For privacy-related queries, consent withdrawal, or data requests, please contact us at:

Email: hello@prayalimmigration.com
Website: www.prayalimmigration.com

All grievances shall be addressed within a reasonable time in accordance with applicable law.